6 ways to master the art of the first impression

6 ways to master the art of the first impression6 ways to master the art of the first impressionAmy Cuddy, a psychologist at the Harvard Business School, has been studying first impressions for mora than a decade. She and her colleagues found that we make snap judgments about other people that answer two primary questionsCan I trust this person?Can I respect this persons capabilities?According to Cuddys research, 80% to 90% of a first impression is based on these two traits. Subconsciously, you and the people you meet are asking yourselves, Can I trust that this person has good intentions toward me? and Is this person capable?We often assume that competence is the fruchtwein important factor, and people have a tendency to play this up when they meet someone however, Cuddys research shows that trust is the most important factor. In order for your competence to matter, people must trust you first.If theres no trust, people actually perceive competence as a negative. As Cuddy said, A wa rm, trustworthy person who is also strong elicits admiration, but only after youve achieved trust does your strength become a gift rather than a threat.Since it only takes seconds for someone to decide if youre trustworthy and competent, and research shows that first impressions are very difficult to change, the pressure that comes with meeting new people is justifiably intense.If you try to project confidence but havent first established trust, your efforts will backfire. No one wants to end up respected but disliked. As Cuddy said, If someone youre trying to influence doesnt trust you, youre not going to get very far in fact, you might even elicit suspicion, because you come across as manipulative.Once you recognize the importance of trustworthiness over competence, you can take control of the first impressions you make. Here are some tips to help you make that happen the next time you meet someone new1. Let the person youre meeting speak firstLet them take the lead in the convers ation, and you can always ask good questions to help this along. Taking the floor right away shows dominance, and that wont help you build trust. Trust and warmth are created when people feel understood, and they need to be doing a lot of sharing for that to happen.2. Use positive body languageBecoming cognizant of your gestures, expressions, and tone of voice and making certain theyre positive will draw people to you like ants to a picnic. Using an enthusiastic tone, uncrossing your arms, maintaining eye contact, and leaning towards the speaker are all forms of positive body language, which can make all the difference.3. Put away your phoneIts impossible to build trust and monitor your phone at the same time. Nothing turns people off like a mid-conversation text glaubenszeugnis or even a quick glance at your phone. When you commit to a conversation, focus all your energy on the conversation. You will find that conversations are more enjoyable and effective when you immerse yourself in them.4. Make time for small talkIt might sound trivial, but research shows that starting meetings with just five minutes of small talk gets better results. Many trust builders, such as small talk, can seem a waste of time to people who dont understand their purpose.5. Practice active listeningActive listening means concentrating on what the other person is saying, rather than planning what youre going to say next. Asking insightful questions is a great way to illustrate that youre really paying attention. If youre not checking for understanding or asking a probing question, you shouldnt be talking. Not only does thinking about what youre going to say next take your attention away from the speaker, hijacking the conversation shows that you think you have something more important to say. This means that you shouldnt jump in with solutions to the speakers problems.Its human nature to want to help people, but what a lot of us dont realize is that when we jump in with advice or a sol ution, were shutting the other person down and destroying trust. Its essentially a more socially acceptable way of saying, Okay, Ive got it. You can stop now The effect is the same.6. Do your homeworkPeople love it when you know things about them that they didnt have to share. Not creepy stuff, but simple facts that you took the time to learn from their LinkedIn page or company website. While this may not work for chance encounters, its crucial when a first meeting is planned ahead of time, such as a job interview or a consultation with a potential client.Find out as much as you can about all the people youre meeting, their company, their companys primary challenges, and so on. This demonstrates competence and trustworthiness by highlighting your aktion and responsibility.Bringing it all togetherIts the little things that make a first impression a good one, and the importance of establishing trust cannot be overstated. Now if someone would just tell this to the politiciansTravis Bra dberry is the coauthor ofEmotional Intelligence 2.0and the cofounder ofTalentSmart.This article originally appeared onLinkedIn.6 ways to master the art of the first impressionAmy Cuddy, a psychologist at the Harvard Business School, has been studying first impressions for more than a decade. She and her colleagues found that we make snap judgments about other people that answer two primary questionsCan I trust this person?Can I respect this persons capabilities?According to Cuddys research, 80% to 90% of a first impression is based on these two traits. Subconsciously, you and the people you meet are asking yourselves, Can I trust that this person has good intentions toward me? and Is this person capable?We often assume that competence is the most important factor, and people have a tendency to play this up when they meet someone however, Cuddys research shows that trust is the most important factor. In order for your competence to matter, people must trust you first.If theres no tru st, people actually perceive competence as a negative. As Cuddy said, A warm, trustworthy person who is also strong elicits admiration, but only after youve achieved trust does your strength become a gift rather than a threat.Since it only takes seconds for someone to decide if youre trustworthy and competent, and research shows that first impressions are very difficult to change, the pressure that comes with meeting new people is justifiably intense.If you try to project confidence but havent first established trust, your efforts will backfire. No one wants to end up respected but disliked. As Cuddy said, If someone youre trying to influence doesnt trust you, youre not going to get very far in fact, you might even elicit suspicion, because you come across as manipulative.Once you recognize the importance of trustworthiness over competence, you can take control of the first impressions you make. Here are some tips to help you make that happen the next time you meet someone new1. Let the person youre meeting speak firstLet them take the lead in the conversation, and you can always ask good questions to help this along. Taking the floor right away shows dominance, and that wont help you build trust. Trust and warmth are created when people feel understood, and they need to be doing a lot of sharing for that to happen.2. Use positive body languageBecoming cognizant of your gestures, expressions, and tone of voice and making certain theyre positive will draw people to you like ants to a picnic. Using an enthusiastic tone, uncrossing your arms, maintaining eye contact, and leaning towards the speaker are all forms of positive body language, which can make all the difference.3. Put away your phoneIts impossible to build trust and monitor your phone at the same time. Nothing turns people off like a mid-conversation text message or even a quick glance at your phone. When you commit to a conversation, focus all your energy on the conversation. You will find that conver sations are more enjoyable and effective when you immerse yourself in them.4. Make time for small talkIt might sound trivial, but research shows that starting meetings with just five minutes of small talk gets better results. Many trust builders, such as small talk, can seem a waste of time to people who dont understand their purpose.5. Practice active listeningActive listening means concentrating on what the other person is saying, rather than planning what youre going to say next. Asking insightful questions is a great way to illustrate that youre really paying attention. If youre not checking for understanding or asking a probing question, you shouldnt be talking. Not only does thinking about what youre going to say next take your attention away from the speaker, hijacking the conversation shows that you think you have something more important to say. This means that you shouldnt jump in with solutions to the speakers problems.Its human nature to want to help people, but what a l ot of us dont realize is that when we jump in with advice or a solution, were shutting the other person down and destroying trust. Its essentially a more socially acceptable way of saying, Okay, Ive got it. You can stop now The effect is the same.6. Do your homeworkPeople love it when you know things about them that they didnt have to share. Not creepy stuff, but simple facts that you took the time to learn from their LinkedIn page or company website. While this may not work for chance encounters, its crucial when a first meeting is planned ahead of time, such as a job interview or a consultation with a potential client.Find out as much as you can about all the people youre meeting, their company, their companys primary challenges, and so on. This demonstrates competence and trustworthiness by highlighting your initiative and responsibility.Bringing it all togetherIts the little things that make a first impression a good one, and the importance of establishing trust cannot be overst ated. Now if someone would just tell this to the politiciansTravis Bradberry is the coauthor ofEmotional Intelligence 2.0and the cofounder ofTalentSmart.This article originally appeared onLinkedIn.